FAQ

Everything you might wonder.

What time do you take the cans out?+

Cans go to the curb early the morning of collection, depending on your town's rules, and are returned the same day after the truck passes.

Where do you pick up my cans?+

Wherever you designate — beside the garage, behind a gate, or inside an enclosure. No more leaving them at the curb allowing wildlife to have a feast. Not sure where we should pick them up, or want to discuss a location? Call (973) 600-8824 or email hello@candocurbside.com. We can also provide a modern garbage can enclosure to rent or to buy.

Do I need to be home?+

Never. We work from the driveway or side of the house and text you when service is complete.

What if the hauler misses my street?+

We check the route. If collection was skipped, we secure your cans and include them in the next pickup at no extra charge.

How does vacation mode work?+

Turn it on in your customer portal. Need that last bit of garbage out before a big trip? We'll pick it up for you, then keep your cans stored out of sight so nothing signals that the house is empty.

Can I pause or cancel?+

Yes. Plans are month-to-month and you can pause or cancel from your portal at any time.

Do you handle bear and animal messes?+

Yes — bagged debris removal, a yard sweep, and can sanitizing so the smell doesn't invite them back.

Still have a question? We answer every message from a real person.